FAQ
frequently asked questions
What currency can I pay?
MariaBuy marketplace accepts Bitcoin and Maria Coin payments only.
Who handles transactions?
Currently, we use a third-party payment gateway CryptoCurrency Checkout. It’s a reliable company that provides secure transactions.
When I receive my order?
There are many sellers with different shipping policies on our Marketplace, so if you have any questions about shipping your goods, contact the seller from whom you placed the order. We strongly recommend that you check the seller’s shipping policies before you place an order.
What about returns and refunds?
Since we rent out retail space to sellers, this is on a case-by-case basis. We strongly recommend that you read the return and refund policy of the seller from whom you are going to buy goods.
How can I contact the seller?
You can contact the seller from the product page or visit the seller’s store and use the form provided on the store page.
The seller doesn't respond, can you help me?
Of course. We value our customers and have a zero-tolerance policy for sellers who ignore Marketplace rules. Please use the form below to contact us and we will do our best to resolve it for you.